SUPPORT
How can we help?
Questions about your watchlist, friends, sign-in, privacy, or your account? Start here, then email us if you need a human.
Email support
Tell us what happened and what you expected. We will reply at support@willsee.app.
Email supportCommon questions
A few things that come up often.
I cannot sign in with Apple or Google
Check your connection and use the same Apple or Google account that you used to create the WillSee account. Apple and Google handle those passwords; WillSee never receives them.
How does image recognition work?
Choose a poster, screenshot, or screen image and WillSee sends it to Anthropic to suggest a title. The result can be wrong, so you confirm what is saved. Do not upload images you do not have the right to share.
What can friends see?
Friends see only activity you choose to share. Ghost mode and per-title privacy are designed to keep hidden activity out of feeds, recommendations, and counts.
Where can I read about privacy?
The Privacy Policy explains data categories, choices, and the legal disclosures that are still under launch review.
Before you email us
Including a few details helps us understand the problem on the first reply.
- Your device model and OS version.
- Your WillSee app version.
- What you expected, what happened, and the steps to reproduce it.
- A screenshot only if it does not reveal information you do not want to share.
Delete your account
You can permanently delete a WillSee account from Settings in the app. A completed deletion removes your active account data as described in the Privacy Policy. Export anything you need before deleting.
Cannot access the app? Email us from the address on your account. Do not send a password or one-time code; we may ask for information needed to verify the request.
Request account deletion